Terms & Conditions – Car Towing Services
Last Updated: 3 November 2026
1. Introduction
Welcome to Car Towing Services. These Terms & Conditions govern your use of our website and your enquiries or requests for car towing and flatbed car towing services in Jaipur, Rajasthan.
By accessing our website or contacting us for a service enquiry, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Our Services
Car Towing Services provides information and assistance for the following services:
Car Towing Service
Flatbed Car Towing Service
Service availability depends on the vehicle type, vehicle condition, pickup location, destination, equipment availability and other operational factors.
Submitting an enquiry does not automatically confirm a booking. A service request is considered accepted only after the relevant details and arrangements have been discussed and confirmed.
3. Service Enquiries and Booking Confirmation
When requesting a towing service, customers should provide accurate information, including:
Name and contact number.
Vehicle make and model.
Vehicle condition and reason for towing.
Pickup location.
Intended destination.
Any special requirements relevant to loading or transportation.
Please ensure that the information provided is correct. Incomplete or inaccurate details may affect service arrangements, availability or the quoted price.
4. Service Charges and Payment
The applicable towing charges may depend on factors such as:
Distance between pickup and destination.
Vehicle type, size and condition.
Loading and unloading requirements.
Accessibility of the pickup location.
Additional equipment or assistance required.
Other circumstances discussed before service confirmation.
The estimated price should be confirmed with our representative before the towing service begins.
Any additional charges arising from changed requirements or unexpected circumstances should be discussed with the customer wherever reasonably possible.
5. Customer Responsibilities
Customers requesting towing assistance are responsible for:
Providing accurate vehicle and location details.
Informing us about vehicle damage, mechanical issues or special loading requirements.
Ensuring they are authorised to request transportation of the vehicle.
Removing personal belongings and valuables from the vehicle before towing, wherever possible.
Keeping keys and relevant vehicle documents available when required.
Informing us about any issue that may affect safe loading or transportation.
Customers should not request any towing activity that would violate applicable laws or create an unreasonable safety risk.
6. Vehicle Condition and Transportation
Customers should disclose any known damage or condition that may affect vehicle loading, handling or transportation.
The towing method will depend on the vehicle's condition and the equipment available. Flatbed towing may be suitable for certain vehicles, including vehicles with limited mobility or specific loading requirements, but suitability must be assessed for each request.
Customers should communicate any special handling instructions before the service is confirmed.
7. Pickup and Delivery Locations
Customers must provide accurate pickup and destination details.
Actual access to a location may depend on road conditions, traffic restrictions, parking access, vehicle dimensions and safety considerations.
If the provided location is inaccessible or unsuitable for the towing vehicle, an alternative safe pickup or delivery point may need to be discussed.
8. Delays and Service Availability
Service timing and availability may be affected by traffic, weather, road conditions, equipment availability, vehicle condition and other circumstances beyond our reasonable control.
Any estimated arrival or completion time is an estimate and should not be treated as a guaranteed time unless expressly confirmed.
9. Cancellation and Changes
If you need to cancel or change a confirmed service request, please contact us as early as possible.
Changes to the vehicle, pickup location, destination or service requirements may affect availability and charges.
If a towing vehicle or operator has already been arranged or dispatched, any applicable cancellation or related charges should be discussed with the customer.
10. Safety and Right to Refuse Service
We reserve the right to decline or pause a service request if the vehicle, location, road conditions or circumstances create an unsafe or unlawful situation.
The safety of customers, operators, vehicles and other road users must be considered before proceeding.
11. Website Information
We aim to keep the information on our website accurate and up to date. However, service details, availability and other information may change.
Website content is provided for general information and does not constitute a confirmed service quotation or booking.
12. Third-Party Links
Our website may include links to third-party platforms such as WhatsApp or Google Maps for communication and navigation.
These platforms operate independently and are governed by their own terms and privacy policies. We are not responsible for the content or practices of external websites and services.
13. Limitation of Liability
To the extent permitted by applicable law, Car Towing Services will not be responsible for losses arising solely from circumstances beyond our reasonable control, inaccurate information provided by customers, inaccessible locations or delays caused by external conditions.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
Any concerns about a particular service should be communicated to us promptly so they can be reviewed.
14. Privacy
Information shared through our website, phone or WhatsApp may be handled in accordance with our Privacy Policy.
Please review the Privacy Policy page to understand how enquiry and contact information may be used.
15. Changes to These Terms
We may update these Terms & Conditions when our services, website or business practices change.
The updated version will be published on this page with a revised “Last Updated” date. Continued use of the website after an update indicates acceptance of the revised terms, to the extent permitted by applicable law.
16. Governing Law
These Terms & Conditions are subject to the applicable laws of India. Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.
17. Contact Information
For service enquiries or questions about these Terms & Conditions, contact us:
Business Name: Car Towing Services
Phone: +91 73000 88771
WhatsApp: https://wa.me/917300088771
Business Address: WR69+979, Ram Niwas Garden, Ashok Nagar, Jaipur, Jaipur Nagar Nigam Area, Rajasthan 302004, India.
Please review these Terms & Conditions against your actual booking, payment, cancellation and service practices before publishing. This is a general website template, not a substitute for legal advice.